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Quick Answers |
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| What can I expect at an assessment? |
| Your visit will start with a prompt check-in by our front desk staff and
a brief meeting with one of our financial specialists. As a new client, you will participate in an assessment session that
focuses on gathering information on your specific circumstances. Providing input on your preferences, history, relationships
and current needs will assist your counselor in working with you to develop goals that are meaningful to you as an individual.
The assessment should last between one and one and a half hours. At the end of this initial session, you will have a Care Plan
specially crafted by the counselor with your input. This Care Plan will recommend treatments with specific goals and target
dates to lead you down the path to recovery. |
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| How do I get an appointment at TCN? |
TCN offers convenient methods to get an appointment quickly.
If you are seeking a Mental Health Assessment, we offer a Walk-In Clinic:
Xenia location
Tuesday Check-in at 9:00 a.m.
Thursday Check-in at 10:00 a.m.
Fairborn location
Tuesday Check-in at 8:30 a.m.
If you are seeking a Alcohol and Drug Assessment, we offer a Walk-In Clinic:
Xenia location
Monday Check-in at 9:00 a.m.
Wednesday Check-in at 9:00 a.m.
Fairborn location
Tuesday Check-in at 8:30 a.m.
Thursday Check-in at 8:30 a.m.
Please prepare for the possibility that you may be at the clinic for up to four hours as you are seen in the order of your
arrival time.
For your convenience, TCN also offers scheduled appointments throughout each week. Please call us at 937-376-8700 for more
information.
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| What are TCN’s hours of operation? |
| TCN has two offices situated for easy access for Greene and surrounding county residents:
Our Xenia location is open 8:00 AM to 8:00 PM Monday through Thursday and 8:00 AM to 5:00 PM on Friday.
Our Fairborn location is open 8:00 AM to 6:00 PM Monday through Thursday and 8:00 AM to 5:00 PM on Fridays.
We also have limited hours on Saturday by appointment only, please call to inquire about availability.
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| Will my insurance pay for services at TCN? |
In most cases, yes. TCN currently has counselors participating in 56 different
insurance panels. At your initial appointment, TCN will contact your insurance company to obtain a pre-authorization for services
recommended by your counselor. We will communicate with you throughout the process to ensure you understand your insurance benefits.
In some cases, TCN will also be able to use the subsidy available to Greene County clients to cover the services your insurance does
not.
If you have private insurance, call TCN at 937-376-8700 to speak with one of our support representatives. They will make their best
effort to match you with a clinical counselor who is on your insurance panel. |
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| I don’t have insurance. Can I afford treatment? |
| At your initial appointment, a TCN financial support
representatives will assist you to develop a clear understanding of how your services will be paid. TCN accepts all major
insurers, Medicare, and Medicaid. If you are uninsured and a resident of Greene County, TCN offers a subsidy to assist you
in paying for your services. You will be asked to complete a financial survey which will help us determine – based on income
and family size – the amount of co-pay you will be responsible for. Please be prepared to make a payment of at least $20.00
for your first session. |
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| Will my care at TCN be kept confidential? |
| Yes. Beyond our adherence to the many State of Ohio and
Federal HIPAA regulations, TCN values confidentiality and client care above all. Each TCN staff member, from our receptionist
to the CEO, is trained on an annual basis about the principles of confidentiality. We will not release any information about
your care without your consent. Click here to see a full listing of our Notice of Privacy Practices. |